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“Because We Care” at Bank of Coushatta, your security and safety are important to us. The Louisiana Governor’s office has released information about a cyber-attack that affected the Office of Motor Vehicles and the potential for OMV records could be in the hands of cyber criminals. While there is no indication at this time that the information has been used or shared by the cyber criminals, Bank of Coushatta would like to encourage our customers to be proactive in monitoring and protecting their personal information.
As a reminder, DO NOT give out personal information over the phone, text, or email. Bank of Coushatta must follow a secure verification process but WILL NOT contact customers requesting full social security numbers. Should you doubt the legitimacy of a bank phone communication, hang up and dial our main office directly at (318)932-3491. Use Unique passwords for each website. Don’t use the same password for all your website accounts. Use Complex, hard to guess passwords. Change your passwords regularly. Protect your Personal Identification Numbers (PIN).Do not write your PIN down. Do not choose a PIN that is easy to guess. Review your credit report. Individuals can freeze and unfreeze their credit for free, which stops others from opening new accounts and borrowing money in your name. Freezing your credit does not prevent the use of any existing credit cards or bank accounts. Freezing your credit may be done quickly online or by contacting the three major credit bureaus by phone:
Experian (888) 397-3742 www.experian.com/freeze
Equifax (800)-685-1111 www.equifax.com/personal/credit-report-services/credit-freeze/
TransUnion (888) 909-8872 www.transunion.com/credit-freeze
Protect Your Tax Refund and Returns with the Internal Revenue Service
To prevent someone else from filing returns or receiving your federal tax refund, request an “Identity Protection Pin” from the Internal Revenue Service by signing up at: https://www.irs.gov/identity-theft-fraud-scams/get-an-identity-protection-pin or calling the IRS at 1-800-829-1040.
Check your Social Security Benefits
All individuals who are eligible, applied for, and/or are receiving social security benefits (including disability), please consider registering for a ssa.gov account at https://www.ssa.gov/myaccount/ to stop others from stealing your benefits. If you suspect Social Security fraud, call the Office of Inspector General hotline at 1-800-269-0271, Social Security Administration at 1-800-772-1213 or file a complaint online at oig.ssa.gov.
Report Suspected Identity Theft
If you suspect any abnormal activity involving your data, including financial information, contact the Federal Trade Commission at 1-877-FTC-HELP or visit www.ReportFraud.FTC.gov immediately.
The State of Louisiana will be issuing additional information in the coming days. Additional tips on protecting your data and identity can be found at nextsteps.la.gov and www.IdentityTheft.gov.
You may visit our website at www.mybcbank.com/customer-information/identity-protection or www.mybcbank.com/customer-information/customer-education for more tips on how to protect yourself from identity theft.
Come visit us at one of our three locations 1525 Ringgold Avenue in Coushatta,
9391 Ellerbe Road in Shreveport and 4200 Benton Road in Bossier City.
Bank of Coushatta
"Because we Care"
US Patriot Act
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24 Hour Customer Service - (318) 932-3468
Lost or Stolen Debit Card - (800) 500-1044
Coushatta Mon – Thurs 9 – 4 & Fri 9 – 5
Shreveport Mon - Thurs 9 - 4:30 & Fri 9 – 5
Benton Road Mon - Thurs 9 - 4:30 & Fri 9 – 5
Coushatta Mon – Thurs 8 – 4:30 & Fri 8 – 5
Shreveport Mon - Thurs 8:30 - 4:30 Fri 8:30 – 5
Benton Road Mon - Thurs 8:30 - 4:30 Fri 8:30 – 5
Your privacy is very important to us. We would like to advise you that internet email is not secure. Please do not submit any information that you consider confidential via email. We recommend you do not send your social security or account number or any other specific confidential information via email.
You are leaving Bank of Coushatta’s website and linking to a third party site. Please be advised that you will then link to a website hosted by another party where you will no longer be subject to or under the protection of the privacy and security policies of Bank of Coushatta. We recommend that you review and evaluate the privacy and security policies of the site that you are entering. Bank of Coushatta assumes no liability for the content, information, security policies or transactions provided by these other sites.