FDIC-Insured – Backed by the full faith and credit of the U.S. Government
Online Banking
Mobile Banking
You can now access your accounts from anywhere, at any time, 24 hours a day, seven days a week with the convenience of Bank of Coushatta Mobile Banking. With Mobile Banking many banking options are at your fingertips, including Bill Pay, Balance Inquiry, Account History and Transfer of funds between applicable accounts.
In order to use Mobile Banking, you must first be enrolled in Bank of Coushatta Online Banking. If you are not enrolled in Online Banking, please visit one of our Customer Service Representatives to get signed up. Online Banking and Mobile Banking are free to all Bank of Coushatta Customers.
Services we offer include Mobile Web, Mobile App and SMS Text banking. You can use your iPhone, iPad or any Android device. Following are some instructions to help you get started. If you need assistance, don’t hesitate to email us at CustomerService@bankofcoushatta.com or come in and visit any one of our Customer Service Representatives. You can also login to your Online Banking account and register your device under the “Administration” option. Select Mobile Banking and follow the steps to register your device.
Mobile App
Mobile App allows you to download our Mobile app for iPhone or Android to access your accounts.Visit the App store for your device and search for Bank of Coushatta. Install the Mobile Banking App on your device.Login with your existing Online Banking username and password. Answer a few security questions that only you will know.
Mobile Deposit Capture
The Bank of Coushatta has recently added a new service, Mobile Deposit Capture. It gives the customer the ability to deposit most checks without coming to the bank by using their mobile phone. It can only be used with the mobile app. You cannot deposit a check through on line banking using the internet.
When you log into the mobile app you will be required to accept updated “Terms and Conditions”. You will have to accept the new “T&Cs” to move forward. This disclosure will only show when the bank make changes to the mobile app and or the agreement.
Once this is done, you can click on the “hamburger” or “pancake” menu in the top left corner of the screen to get a menu of services. “Check Deposit” is a new option. Click on the option and another, much shorter, disclosure will be displayed. You will have to read and accept this disclosure to be able to move forward. This disclosure will be displayed and will have to be accepted every time you make a mobile deposit. Following is the disclosure:
All checks must be properly endorsed with your signature and the phrase “FOR MOBILE DEPOSIT ONLY AT THE BANK OF COUSHATTA” written on the back of each check. All checks for deposit must be payable to you as the account owner(s) only. Any deposit received after 3:00 p.m. CST, Monday – Friday (except holidays) will be processed the next business day. Some deposits may not be available for immediate withdrawal.
All Mobile Check Deposits are subject to our verification and final review and may be rejected by us for any reason. Your deposit is not approved until you have received an approved email notification from us. Please make sure your email address on file stays current with the Bank of Coushatta.
Items that have been confirmed as received and approved for deposit to your account should be destroyed in a timely manner that should not exceed 30 days from the time of deposit. You agree to properly dispose of the item to ensure it is not represented for payment. All deposits are subject to the guidelines set forth in the current Mobile banking end user agreement and Electronic Banking Access Agreement and Electronic Fund Transfer Act Disclosure.
For customer assistance please contact us at (318)932-3491 during normal business hours.
Once you have accepted this disclosure you can move forward with your deposit. Endorse the check according to the disclosure. Follow the steps and prompts of the app, this will include taking a clear picture of the front and the back of the check. Once you have completed the process, you will receive an email from the bank stating it has been received and you will receive another email once it is approved. Please note anything received after 3:00 p.m. Monday through Friday or Holiday will not be reviewed and/or processed until the next business day.
There is a daily item limit of 10 and daily dollar limit of $5,000.00.
SMS Text Banking
SMS Text Banking offers the convenience of getting account balances and other information via Text Message. Simply text the Bank’s SMS short code to ask for information and you’ll get a text back from us in no time flat.
Login to Online Banking from your computer. Under Administration, click Mobile Banking Click Enroll a Mobile Device to get started. Bank of Coushatta’s SMS Short code is 49794.
SMS Alerts
You can also Setup Online banking to send you Alerts via text message. Under Administration, click Alerts.
Secure your debit card with SecurLOCK Equip
SecureLOCK Equip is a new Mobile app that allows you to control how, when and where your debit card is used. Click HERE to read more about SecurLOCK Equip.
The security of your information is very important to Bank of Coushatta. Please visit www.BankofCoushatta.com and read our Customer Education Information.